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AI Agents

a computer circuit board with a brain on it by Steve Johnson on Unsplash

At Code & Main, we build AI Agent solutions that tackle the everyday challenges holding your business back. From managing customer inquiries to streamlining tasks and improving response times, our tailored, human-like agents keep your business running smoothly.

What is an AI Agent?

An AI Agent is a digital assistant powered by artificial intelligence that can handle tasks, conversations, and processes just like a human team member would — but faster, smarter, and available 24/7. At Code & Main, our AI Agents are built to manage customer inquiries, answer questions, qualify leads, schedule appointments, and support your daily operations, helping your business run smoother and more efficiently without adding to your payroll.

How is your AI Agent different from a chatbot?

A chatbot follows simple, scripted rules. It can only respond with pre-programmed answers and struggles when conversations go off-script. An AI Agent is a much smarter, more advanced system. It uses artificial intelligence to understand context, hold human-like conversations, and make decisions based on real-time information. AI Agents can handle complex inquiries, manage tasks, and even learn over time. They act like a true digital team member, not just a text-based robot.

How It Works

  • 1️⃣ We Set Up Your AI Agent
    Our team custom-builds an AI Agent tailored to your business needs. We connect it to your website, CRM, and messaging platforms like Facebook Messenger, Instagram, and SMS.
  • 2️⃣ It Starts Talking to Your Customers
    Once live, your AI Agent handles incoming messages in real time. It answers common questions, qualifies leads, books appointments, and manages customer requests — all with natural, human-like conversations.
  • 3️⃣ It Keeps Working 24/7
    Your AI Agent never clocks out. It engages with your customers day and night, ensuring no inquiry or opportunity slips through the cracks.
  • 4️⃣ You Focus on Growing Your Business
    While your AI Agent manages conversations, inquiries, and tasks, you get more time to focus on what matters most — delivering your services, closing deals, and growing your business.

It’s like having an employee that works every hour of the day without ever needing a break.

AI Agent Services for Local Businesses

Your business deserves an AI Agent that never sleeps.

At Code & Main, Our AI Agents are a smart, always-on assistant that manages the areas of your business that are most important to you. Powered by advanced AI technology, they deliver fast, friendly, and helpful interactions with your leads and customers so you never miss an opportunity.

How It Works

Think of it as your 24/7 employee —always on, never off.

Problem #1: Missed Inquiries and Slow Response Times

Customers expect fast replies, but small teams can’t always keep up.

An AI Agent instantly responds to website chats, social media messages, and texts — 24/7. It can answer FAQs, gather customer info, and qualify leads in real time, making sure no inquiry gets ignored. This improves customer satisfaction and keeps prospects engaged while they’re still interested.

Problem #2: Repetitive, Time-Consuming Tasks

Answering the same questions or scheduling appointments can eat up valuable staff time.

AI Agents handle repetitive conversations like store hours, service info, pricing, and appointment bookings automatically. They can integrate with your scheduling tools and CRM to manage these tasks smoothly, freeing up your team for higher-value work.

Problem #3: Inconsistent Customer Experience

Different team members handle inquiries differently, leading to mixed experiences for customers.

AI Agents provide consistent, accurate, and professional interactions every time. They follow your business rules, brand voice, and processes, ensuring customers always get reliable information and a positive, on-brand experience, no matter when they reach out.

AI that handles the busywork, so you don’t have to

AI-powered Agent services designed to capture leads, qualify prospects, and support your customers—automatically.

Lead Generation

We build digital receptionists that greet visitors, ask smart qualifying questions, and collect lead data in real time—so your pipeline stays full without lifting a finger.

Gathers contact info and service needs instantly.

Filters out low-quality leads before they hit your inbox.

Works 24/7 so you never miss a sales opportunity.

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Customer Support

Deliver fast, helpful answers to common questions—no human required. Our tools reduce response times and keep customers happy with zero wait time.

Handles FAQs and common issues instantly.

Frees up your time by deflecting repetitive support tasks.

Improves customer satisfaction with always-on availability.

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Appointment Scheduling

Turn interest into action. Our digital receptionists integrate with your calendar to book appointments on the spot—no back-and-forth emails required.

Syncs directly with your existing calendar tools.

Guides users through scheduling with conversational ease.

Converts warm traffic into booked calls or sessions.

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Why Local Businesses Love AI Agents

They work hard so you don’t need to.

Respond to Every Inquiry Instantly

No more missed opportunities.

Capture, Qualify, and Convert Leads

You don’t need to lift a finger.

Provide 24/7 Service Availability

Through web chat, text, and voice.

Free Up Your Staff

Focus on your high-value work, not repetitive conversations.

Boost Appointment Bookings

Increase customers’ satisfaction.

Handle Multiple Conversations At Once

Multitask without getting overwhelmed.

What Makes Our AI Agents Different

Most AI tools on the market are one-size-fits-all solutions that don’t adapt to the unique needs of your business. Our AI Agents are custom-built specifically for your operations, trained to understand your services, brand voice, and customer interactions. They work 24/7 to manage inquiries, qualify leads, book appointments, and handle tasks with human-like intelligence and empathy. This means you get a consistent, personalized experience for every customer while freeing up your team to focus on higher-value work without adding extra overhead.

How does the AI Agent know what to say?

Our AI Agents are trained with a custom knowledge base built around your business — including your services, pricing, FAQs, scheduling details, and preferred tone of voice. They’ll use this to respond naturally to common inquiries, book appointments, and guide leads to the next step.

What happens if the AI can’t answer a question?

If the AI Agent encounters a question outside its scope, it will either collect the customer’s info for follow-up or forward the conversation to your team for review. No inquiry ever gets lost.

Will it sound robotic?

Not at all. Your AI Agent will use conversational, human-like language and adjusts based on the context of each conversation. Most customers won’t even realize they’re not talking to a person.

Can it book appointments for us?

Yes! Your AI Agent can connects directly with your scheduling system and can book, reschedule, and confirm appointments in real time.

Is it available after hours and on weekends?

Yes — you’ll have live coverage 24/7/365. Whether it’s midnight on a holiday or during your busiest hours, your AI Agent is always on duty.

How long does it take to get set up?

Most businesses are up and running within 1-2 weeks. We handle the setup, customization, and training to match your brand and services.

Is this only for my website, or does it work with phone and text too?

Our AI Agents can handle your clients no matter how they reach out whether its email, chat, sms, or phone.

How do I monitor the conversations it’s having?

You’ll have access to a real-time dashboard where you can review conversations, see booked appointments, and track lead engagement. You’re always in control.

Is this a replacement for my staff?

No — it’s designed to support your existing team, not replace them. Our AI Agents handle repetitive tasks and after-hours inquiries so your staff can focus on higher-value work and personal customer interactions.

Let Your Business Work Smarter—24/7

Stop missing opportunities due to slow responses or limited hours. With an AI Agent from Code & Main, you can automate customer engagement, qualify prospects, and manage appointments around the clock. Book a free demo today and discover how effortless business automation can be.

Request Your Demo